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Milwaukie Auto Repair

(503) 659-2689updated hours:
Mon - Sat: 8:00 AM - 5:00 PM
5

I was very satisfied with the personalized care I received today from the oil change on my new 2011 Ford Edge SEL AWD to making a fresh pot of coffee that was made. Great service!

5

Awesome crew! Won’t take my car anywhere else!

5

Their name says it all....I was very impressed.

Hi Rachel! Thank you for the five star review! Honesty is what we pride ourself on. We look forward to seeing you soon!

- Honest-1 Auto Care Milwaukie
1

Bunch of upcharcharging scam artists especially guys at front desk. I believe that you started the estimate at 2500. You were going to do the repairs if I paid. I don't think you got your cards in order. In the end, all I ask is that you treat people with respect and dignity.

We always do, ask your father... NOT TRUE, You brought your jeep in for a oil change with a coupon for 24.95 with up to 5 quarts of oil included, YOURS TAKES 7 QUARTS, You were charge the difference. it clearly states that on the coupon.. Then we recommended a axle due to the boot split, once we examined that job we recommended suspension componets due to severe rust, so bad the frame is rotting. we denied doing the job and you picked it up. You said you had 2 mechanics that said it would be no problem, Some people will say anything to get a job, Not us! vehicle looks great sitting on the ground but when its in the air its a hole other story,

- Honest-1 Auto Care Milwaukie
5

answered all my question , I felt confident with the work they have got me as a customer for as long as they are in business good job H1

5

Scott was a great help! He provided friendly service and also took the time to quickly check my brakes. I recommend this garage.

1

I made a call to Honest1 to confirm the shop had time to run a diagnostic on my no start vehicle issue. I confirmed the shop had time and arranged for my car tobe towed to their shop. I called back about an hour later to confirm my vehicle had arrived, Another Honest1 staff member answered my 2ND call. This guy was so rude I was speachless.. he insulted me., flat out said to me that I was lyiny to him. He, said I had not arranged to have my car towed into his shop. I had just had the tow truck drop my car at his shop. He was sarcastically asking for my demographic info. Finally he paused for a second, All I could politly say was the name of the employee I spoke with the first time I called Honest 1 haha! . Instead of apologizing he made a grunting noise, I could hear him pull away from the phone. Followed by shuffling papers. Then he actually finished our comvo by cursing about his coworker. I asked if he had all the info he needed from me.He had my car. Im not stupid.. nut that phone call was over. GETS BETTER. MY NO START WAS DIAGNOSED AS A VALVE JOB. COOLANT LEAKING. BLAH BLAH. SHOP LEFT LOWER RADIATOR HOSE CLAMP LOOSE. I HAD TO BUY MORE RADIATOR FLUID. MY RADIATOR WAW EMPTY. THIS WAS A VERY PRICEY ESTIMATE. SOMETHING LIKE $4,000.00 ALTHOUGH EMBARRASSING TO ADMIT, THIS IS PRICELESS.. THE CAR WAS NOT STARTING BC IT WAS OUT OF GASOLINE. YEP gage was on empty. I DISCOVERED THE GAS ISSUE WHEN IWENT TO PICK UP MY VEHICLE. THEY EARNED OVER $100.00 FOR THIS. PLUS MY TOW FEES YOU BETTER BELIEVE I RETURNED TO HONEST1. TO SHARE THE GOOD NEWS. THE EMPLOYEE WAS SURPRISED TO SEE MY CAR OUTSIDE ENGINE RUNNJNG. RIGHT INFRONT OF THE SHOP. I POLITELY INFORMED THEM OF THE LITTLE GASOLINE ISSUE . AND MR RUDE MUST be really good w a wrench BC he had been transferred to another shop.. that morning. I Wonder why? ANOTHER DAY IN PARADISE.

4

This is a nice and pleasant place for general car care.. the men are so nice and accomodating and very informative and knowledgable and if they cant deal with your issue...they will fwd you to a place that you can trust...

5

Best service I've had in a long time and very reasonable. They were $50 cheaper than the Honest-1 in Clackamas and got my car in at my convenience. The technician did a great job and my car runs much better now. The Honest-1 in Clackamas wasn't even going to be able to work on my car for a couple weeks. In Milwaukie, I brought my car in, they grabbed my keys and got my fuel filter changed in literally 15 minutes. Awesome! Thanks guys, you made my day!

Thank you, we appreciate your business, Bob

- Honest-1 Auto Care Milwaukie
1

They quoted me $800 for a break and rotor replacement, which I needed. Since it sounded high to me I called around, I was quoted $348-440 by other shops I called. Honest-1 was willing to almost price match my quote from les schwabb ($423) but I wasn't interested. They discounted the oil change they'd already done for me, which I appreciated. As nice as they were I don't feel like I can trust them so we won't be back. My advice is to always get a second opinion, especially if you're a women. Unfortunately many mechanics will try to over charge us because they think we don't know better. In reply to your 8/15/18 question: Yes I have the right shop it'll be under my married name. Look for repair order 031839, 2006 Toyota Prius. I'd be happy to post a redacted copy. In reply to your 8/17/18 response: Beats me, I cant speak for those folks. I know, hypothetically speaking, it wouldn't be tough for someone to get a bunch of family or friends to write positive reviews for their business. Like I mentioned before, I have no complaints about the oil change. I feel responsible, however, to warn others in my community when a highly rated establishment seems to be demonstrating bias. I sure hope it was just a one time mix up... or a teaching moment if its been happening for awhile.

OK, Ty I did find you, I do not show that we made you a quote, from the brake inspection report we show your brake on left front was metal on metal, If calipers were needed, pads and rotors that wouldve been 642.00, if just pads and rotors that wouldve been 281.91, I dont know where the confusion came from. We treat all people the same, male or female. 65% of our clients are female. If one would rear the reveiws, 90% are 5 star... we will be here if theres anything we can do for you in the future. Ty Bob

- Honest-1 Auto Care Milwaukie
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