If you care about the safety of your children or loved ones do not trust this mechanic. I brought my van in to be fixed because of a transmission fluid loss on Monday July 8th. I get a call on Thursday July 11th saying that the transmission cooler line popped off of the radiator and that they had fixed it. I was not quoted to repair this problem they said they had fixed it. If I was told that they didn't fix the problem and given a quote to fix this problem I would have worked with them. They did not put a .25 cent clip on the transmission line causing failure and further damage to my van while on a dangerous road. I was charged for a 21 point inspection, transmission fluid and shop supplies. They did not offer a price to fix the cooler line, again they said they had fixed it. Broken down on the side of the road again within a day or so of picking up my van with the exact same problem and further damage to my van. I was offered a price to fix the water pump about 500 dollars and a price to fix my transmission 5,000 dollars. Neither of these were what I came for. They ignored the initial problem, said they fixed it and sent me on my way to break down. I guess Bob is the guy to sue. This comment is a warning to everyone of extreme incompetence and also notice of my intent to sue for the maximum amount allowed in small claims court. Photo is of the exact problem they said they fixed, but they actually lied. This is my second documented attempt to settle outside court in a good faith effort.
Sorry to hear about this, This is the 1st I've heard of it, Let me look into it and then contact you, Bob
- Honest-1 Auto Care Milwaukie