Milwaukie Auto Repair

(503) 659-2689updated hours:
Mon - Sat: 8:00 AM - 5:00 PM
5

Great service, the team here is accommodating and respectful. I've come in with a variety of unusual car issues and they've always helped me out. Great folks who live up to their name.

1

I sent my daughter in to this shop because we are looking for a new mechanic shop that is convenient and they must of seen her coming a mile away. They tried to say she needed over 3000.00 worth of work. They stated she had no oil from an oil leak She had plenty of oil. Her oil was so clean Jiffy Lube said to come back in another 1000 miles. They also stated she needed a timing belt. lol That was replaced 6 months ago. Needless to say we will be taking it to another shop. 107.00 was a lot cheaper than the 450.00 she was going to spend. I would not recommend this place. Good shops are hard to come by.

1

free oil change, expensive oil filter... tried to manufacture reasons for getting a full diagnostic by not resetting the check oil light. avoid place at all cost, shoddy work and shady people. Groupon is basically promoting fraud by promoting this company.

Hello Ben: My name is Scott the store manager.I truly am soory for your bad experience and would like to talk to you about it.I can not find anywhere that you have ever been hear.Could you please give ma a call to discuss this issue.Thank you again Ben

- Honest-1 Auto Care Milwaukie
3

I am new to the area and very leery about mechanics in general. I used a coupon for an oil change and tire rotation, which I thought was a pretty good price. I knew I needed a couple of other things done, but wanted to see if they would be pointed out. The mechanic came out with several things wrong. One was my high beam headlight needed replacing. I work graveyard and had used my high beams last night and I did not notice one dimmer than the other. I had my Check Engine Light on because my MAF Sensor is unplugged. He didn't notice the unplugged sensor, but wanted $107 to diagnose my Check Engine Light. That I can get done for free at Auto Zone. The gentleman I initially spoke to was very nice and was able to make an appointment for me the next day, which was very appreciated. However, the mechanic seemed disappointed that I was not going to get one of the other services today. I am on a budget and need to save up for things. I handed him the cash and my change was a nickel. I reached out to get it and he set it on the counter in front of my hand - a BIG pet peeve of mine. Also, I was not thanked for my business, and as someone that has worked in customer service a long time, a simple thank you makes a HUGE impression on me. I felt like my business wasn't appreciated because I didn't spend enough. It was also freezing this morning, and I had to walk up the street for a cup of coffee. This is just my 2 cents.

2

Although the staff at this location was nice, this business should be called "Dishonest-1" because of how many doom and gloom stories they gave me after I had my car inspected here. They tried to tell me that my car needed a new timing belt even though the dealership I had bought it from already had it replaced right when I bought it, and then emphasized that I should get it replaced as soon as possible because if I didn't, it could wreck the engine, even though my timing belt for my car is one of the most non-intrusive belts for an engine (I own a honda civic). The "free" inspection also isn't free at all as I had to pay 5 bucks for the inspection, no skin off my nose, but still it shouldn't be advertised as free after all. All in all, the prices they charge are ridiculous. If you need your car fixed THEN DO NOT GET IT FIXED HERE, they would've charged me around $450 for a tune-up when I did it myself later for $100, even if I took it to a separate mechanic it would've cost me total: $200. I will repeat this again DO NOT GET YOUR CAR REPAIRED HERE. It's nice if you want to get your car inspected for a cheap (NOT FREE) inspection and see the potential problems you have, but don't trust everything they say. You might as well have a regular mechanic take a look at it.

Isaiah, that is very unfortunate to hear. I'd like to look into this and clear up any misunderstandings.

- Honest-1 Auto Care Milwaukie
1

Don't trust them..... They suck! I know three people who have went there and they were all very unhappy!!! STAY AWAY FROM ALL HONEST ONE LOCATIONS!!!!

1

This business is a disaster. I purchased a voucher on Yelp after calling the place and getting a quote for an alignment. The person quoted me $74 for the alignment so I bought the voucher to use the same day (today 10/11). I went into the place and the same guy I talked to on the phone told me the alignment would be $170 and not $74. This shop isn't a reputable shop and they wanted DOUBLE what reputable shops charge for alignments. These guys lie and I doubt half the people working there are actual mechanics. I looked for an alignment machine in the shop and couldn't find one. The mechanic I talked to was mouthy and rude. I believe that this business has paid off Yelp because all I see is 5 star reviews on there and I notice that the manager has commented on all of the reviews.

Thank you Ian. I'm glad we were able to follow-up with you.

- Honest-1 Auto Care Milwaukie
5

I just got back from picking up my Hyundai at Honest 1. It was due for a pretty extensive preventative tune-up. I've gotten oil changes there as well and I always get the feeling from them that they're treating my car as though it was their own. They even did a detail on my rusty sappy exterior! I'm excited to put a lot more miles on my 11 year old but good as new car. :)

Promotion lasts for 1 year from date of purchase. After that period, your voucher is redeemable for the amount you paid. Voucher can only be used for services, not retail products. Not valid with other vouchers, certificates, or offers. Only 1 voucher(s) can be purchased and redeemed per person. Must use in a single visit. Up to 1 can be purchased as gifts for others. Subject to the General Terms.

- Honest-1 Auto Care Milwaukie
5

excellent experience. will bring my car back for maintenence

Thank you Phil.

- Honest-1 Auto Care Milwaukie
1

I needed diagnose for my Honda Odyssey since my regular mechanic is off. When I went pick up my car the gentleman on front desk didn't have any idea about my car. He hardly look at me and appeared angry. Than he print the invoice for $107 and when I ask about the problems my car have he said he did not work on it. Than I saw mechanic I talked day earlier and I ask about some details (specifically how they count cylinders so I know which ignition coil is defective) he was very rude and said that he told me everything yesterday on the phone and he is "not going to tel me anything" because I "did`t pay for advice". Shortly: VERY RUDE, ARROGANT and poor service (they diagnosed two bad ignition coils and just one was defective!). Luckily I didn't let them work on my car. Never more this place for me!

Martin, I'm very surprised to hear you receiving that type of service and would like the opportunity to show you the service Honest-1 provides.

- Honest-1 Auto Care Milwaukie
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